Arriving at The Smith Center

Arrive Early: Please arrive early to make sure you don’t miss the start of the show and get caught in a late seating hold. Theater admittance after show time is at the discretion of the artist at an appropriate pause in the performance.

Parking: Please click here for complete parking information for The Smith Center.

Travel Light: Leave backpacks at home and keep purses smaller than 8"x 10"

Stay Home If Sick: We ask you stay home if you are feeling sick or showing any symptoms.

INSIDE THE VENUE

Photo/Video Policy: Photo and video policy is at the discretion of the artist. See signs at theater entry for policy relating to this show.

Wifi: Free Wifi is available to patrons while in our building. Network name: Smith Center WiFi.

Arrival Frequently Asked Questions

THEATER ETIQUETTE 

We strive to make the theater experience enjoyable for everyone. Please help us by doing your part to be mindful of others and refrain from:

  • Talking, whispering or singing along

  • Using phones

  • Eating or unwrapping candy

  • Using excessive perfume

  • Blocking the view of other guests

  • Exiting the theater any other time than between songs or during a period of applause.

SECURITY SCREENING

Guests will be asked to go through a metal detector and bag search. To expedite the process, please remove any large metal objects from your pockets and bags/purses. You may keep your keys and cell phone in your pockets or bag/purses.

Alternative accommodations for security screening will be provided to those who need it. Guests who refuse screening will be denied entry.

PROHIBITED ITEMS

  • Oversized bags, luggage, instrument cases, and backpacks are not permitted. Bags must fit comfortably under your seat.

  • Weapons of any shape or size including (but not limited to) firearms, knives of any kind, throwing stars, machetes, tasers and mace.

  • Outside food or beverage including alcohol.

  • Tobacco products, e-cigarettes or vaping products.

  • Balloons or loud noise makers.

  • Miscellaneous items including outside furniture or collapsible seating of any kind, coolers, non-accessibility related transportation devices (ex: skateboards, hover boards). 

  • Any other items deemed dangerous, hazardous, illegal or inappropriate.

ITEMS SUBJECT TO INSPECTION

  • Jackets and coats

  • Bags

  • Infant care bags, plastic bottles and formula

  • Medically necessary items

IF YOU SEE SOMETHING, SAY SOMETHING

Guests can feel comfortable reporting suspicious and/or dangerous behavior to any Smith Center usher, staff or security officer.

These safety and security guidelines will be in place for all performances in Reynolds Hall, Myron’s at The Smith Center and Troesh Studio Theater. All items that do not pass security must be returned to vehicles.

HEALTH AND SAFETY

Mask Guidelines

The Smith Center encourages personal choice with regard to mask wearing. There may be exceptions if touring shows add COVID-safety protocol requirements. Ticket buyers will also be notified by email of any changes to our policy. 

Please continue to check back for the most up-to-date guidelines prior to attending a performance.

Updated 9/8/25

Health and Safety Frequently Asked Questions